Privacy Policy

Introduction

Welcome to ChickenSweet. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website bakesclucky.pro or place an order with us.

What Data We Collect

We collect different types of information to provide and improve our services:

Personal data you provide:

• Name — to address you personally and process your order
• Email address — to communicate about your order and respond to inquiries
• Phone number — to contact you about order details if needed
• Order details — to understand your requirements and create your custom desserts

Data collected automatically:

• IP address — for security and analytics purposes
• Browser type and version — to ensure our website displays correctly
• Pages visited and time spent — to improve our website experience
• Cookies — to remember your preferences (see our Cookie Policy)

How We Use Your Data

We use the information we collect for the following purposes:

• Order processing: To receive and fulfill your dessert orders, provide quotes, and communicate about your custom designs
• Customer service: To respond to your inquiries, questions, and feedback
• Service improvement: To understand how visitors use our website and improve the user experience
• Legal compliance: To comply with applicable laws and regulations in Turkey

Data Storage and Security

Storage period: We keep your personal data for as long as necessary to fulfill the purposes described in this policy, typically for 2 years after your last order or inquiry. After this period, your data is securely deleted.

Security measures: We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes secure server storage, encrypted connections, and restricted access to personal information.

Sharing Your Data

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

• Service providers: Trusted partners who assist us in operating our website and conducting our business (e.g., delivery services), bound by confidentiality agreements
• Legal requirements: When required by law or to protect our rights and safety

Your Rights

Under applicable data protection laws, you have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Withdraw consent: Withdraw your consent at any time where we rely on consent to process your data
• Data portability: Request transfer of your data to another service

To exercise any of these rights, please contact us at hello@bakesclucky.pro.

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

ChickenSweet
Email: hello@bakesclucky.pro
Working hours: Mon-Sat 9:00-19:00